Shipping and Handling
All of my garments are made to order by a Canadian printer and sewing partner. They work regular business hours and are closed on weekends and major Canadian holidays, they pay a fair wage, all breaks paid. No unpaid internships! Which is why I chose to work with them instead of using an overseas supplier.
For these reasons, made to order products have the following turn around times:
- Leggings and Skirts: 5 to 10 days to put your garment in the post.
- Silk Scarves 2-6 days to put your scarf in the post.
- Art prints 2-4 days to put the print in the post.
Once it's shipped you will be notified immediately.
Once you have received your parcel, please open it with care. I cannot be liable for any items damaged during the opening of your parcel.
We can organize a pick-up for your order. Use coupon mtlpickup at checkout.
The pick-up address is 2075 Boul. St-Laurent, H2X 2T3. (Bookstore)
You must wait for a notification to pick up your item.
Orders for Canadian customers normally ship within 2-8 business days of the order is placed. Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days.
Orders to US customers generally take 2-6 business days once shipped within the USA.
Currently, US and international orders are shipped on Mondays, Wednesdays and Fridays from within the USA.
All orders shipped domestically within the US will have a tracking number that can be tracked with USPS.
International orders generally take 10-15 business days but may be delayed by the customs of your country
International may be subject to customs fees or duties of your country. Unfortunately, FlowArte does not cover these fees so please contact me if you have concerns regarding your order.
International orders will not have a tracking number due to the fact that they are untraceable once they leave Canada.